The Gift Voucher must be used to make a purchase on the Active Bali website within 12 months however the Active Break/Activity can be taken outside the 12 month period.

Gift vouchers are non refundable

Yes. If the cost of the chosen purchase is more than the value of the Gift Voucher, the person using the voucher will be charged the difference between the value of the voucher and the purchase price

Very soon after payment you will receive an emailed receipt of payment which is equal to the Voucher. The voucher we send you needs to be processed manually so it might take a little time to produce and email it to you, especially if your booking is out of office hours our time or on weekends.

When you process your purchase you can tell us if you want the voucher only emailed to you (the purchaser) or to both you and the person/people for whom you are buying the Gift Voucher